Media
Maverick
June
2001
It takes some serious cajones
to start a free daily newspaper. One can only imagine the
variables-finding a printer, finding the writers, finding
the distributors-and most importantly, finding advertisers
in the current economic crunch. However, Russell Pergament,
former publisher of the TAB newspapers has set out to tackle
the impossible. After haggling with MBTA authorities over
the placement of news boxes in city subways, 175,000 copies
of Boston's Metro newspaper hit the streets and the stands
on Thursday, May 3. Massachusetts Investor's Digest Publisher
Michael Stern met with Pergament at Metro's Fort Point Channel
offices to get the inside scoop on the birth of a newspaper.
MID: In the midst of
a significant advertising slump; In a city with two strong
daily newspapers; In an era when more and more people-especially
young people which I understand is your target market--
are getting their news from the Internet and television,
why in world would you want to start a daily newspaper?
Pergament: First of
all, the so-called advertising slump is irrelevant for a
new title. The Globe and Herald are probably doing in the
neighborhood of $750 million a year in advertising. The
major weeklies, the yellow pages, the smaller weeklies,
the smaller dailies-you add that up, there is well in excess
of a $1 billion a year in print advertising in Eastern Massachusetts.
The
environment becomes a challenge for newspapers that have
become accustomed to 8-10% a year revenue gains. Inevitably
you become complacent. A little flabby. A sense of entitlement
emerges because [the economy] becomes better and richer
and its an optimal environment for a newspaper. Suddenly
the economy puts on the brakes, and merchants have to get
more selective, so the growth stops.
But
the fact remains, there is a vast pool of willing advertisers
who need to connect with customers. Now, you mentioned the
fact about younger people not reading newspapers-that is
a very troubling trend. Only about 1 in 5 people between
the ages of 21 and 35 reads a daily newspaper every single
day. The problems they identify is that the papers are too
big, they don't have time for it and they don't want to
pay for it.
But
in general, our newspaper is going to readers who are not
paid newspaper readers. These are young men and women who
read it while commuting to work when they're getting on
the train. They're used to getting information for free,
on the Internet and on TV.
We
give them a newspaper for free that is very tightly edited
and to the point. We have a lot of international news. We
don't have Whitey Bulger and Boston firefighter stuff
MID:
But, people love Whitey Bulger stuff. The Herald's got something
about him every goddamned day
Pergament: Many Herald
readers do like that stuff. I'm a Herald reader. But we're
tapping into this wonderful new market of urban nomads,
and you've got to give them something different-something
quick, to the point-something engaging. A lot of international
news. High tech news. We are really aggregating a new market.
MID:
Aggregating readership can be easy if you're a free paper.
The trickier part is getting advertisers to write out checks.
What's the response been from advertisers so far, and how
do you think you'll get a Filenes, for example, who's been
advertising in the Globe for decades?
Pergament: It's not
going to take so long to get them. Right now, these major
stores must be having declines in their same store sales.
They are looking for ideas to reach potential customers.
Their questions are going to be: "Is this a good looking
newspaper? Is the circulation for real? Are people spending
time with it? Are we going to get results?" Ultimately
though, to answer those questions, they're going to have
to advertise in the paper. And, I believe we'll work with
them.
Our
sister papers-we have 18 other Metros around the world-are
carrying a lot of prestige department store advertising.
In fact, if you look at today's paper, we have TJ Maxx on
the back cover. We have other commitments starting in the
Fall with other major retailers. But Fall-to my way of thinking-is
five years from now. We want to get some people in more
quickly. I believe we will. They like the market. They want
these younger readers-particularly if they can target the
right merchandise for them.
MID:
What's your financial relationship with the Metro chain?
Are you the owner of the Boston "franchise" so
to speak?
Pergament: No, no-I
work for the company. The official parlance is, I'm the
"managing director" of the Boston company. In
America, we call that person the Publisher. They're [Metro
corporate] very excited about being in Boston and they've
given us quite a bit of autonomy-very wide latitude. In
terms of content, we're the only one that has movie reviews.
We're going to be having theater reviews. We have investigative
reporting coming online. We'll be doing a lot of events
with the younger market. They are committed to success in
Boston.
MID:
So, you do not have a financial interest in the paper?
Pergament: Personally-no.
But, let me tell you, I've got my self-respect, my ego,
my pride, my love of the business-all that stuff is rolled
into one highly visible profile here. But, I'm not an investor
in the newspaper.
MID:
Are you buying Metro stock?
Pergament: I believe
I'm on the [stock option] program. You know, here's the
funny thing: there is an incentive program with stock options.
I haven't even looked at it. That's number six on the list.
Number one is to do a really, really good job for Boston.
MID:
You sound like a true newspaperman. When did you discover
Metro, and when did you start to think this is something
you wanted to do? You contacted them or they contacted you?
Pergament: About two
years ago, a friend sent me a copy of the London Metro and
it was a great looking newspaper-full of action and full
of advertising. And, that's how I found out about the concept.
Metro started 10 to 12 newspapers in the last year. They
started some newspapers, like Toronto, in nine days. They
are the most dynamic newspaper company in the world. Associated
Press calls them the only growth market in the world. They
can move fast when they see an opportunity.
MID:
By the way, I was on the T coming down here, the Red Line,
and there were seven people in my immediate area reading
newspapers. Four people had Metros, two had Globes and one
had a Herald.
Pergament: Is that for
real?
MID:
Absolutely.
Pergament: That's really
encouraging. When I drove down today, I saw three people
on the Green Line holding it. That wasn't the case even
a week ago. Some people think it's a weekly. Or, some people
think its some kind of weird, cult newspaper. The market
is being educated very quickly, and unlike other Metro markets,
we've decided to have a very limited advertising budget.
We've got a tiny ad budget we haven't even used yet. We
just want the newspaper itself to tell the story.
MID:
What are the projections for when this thing is going to
break even and go into the black?
Pergament: We don't
discuss financial plans of the company. If it were mine,
I would go into great detail. Our instinct here is to set
a record, despite the so-called recession. Our instinct
is to start paying our own way as soon as possible and to
do that with an exciting newspaper, massive community involvement
and a totally motivated crew. I don't think it's going to
be that hard-I don't.
MID:
Well, I guess as the TAB founder, you certainly have the
right background for it. Tell me about the TAB a bit-you
started the first paper in what year, what town?
Pergament: Well, I worked
for the Herald as a sales manager as a kid. I was the retail
sales manager in my twenties. I also worked for a lot of
other newspaper in ad sales and circulation. But in 1979,
with my partners Steven Cummings and Dick Yousouphian, I
started the TAB with about fifteen thousand bucks in a garage.
[We started] in Brookline and Newton and every six months
or a year we'd start another TAB newspaper, or two. And
I'll tell you, it was a great experience. We put about seven
other newspapers out of business that were somewhat complacent.
You know, a lot of newspapers have a sense of entitlement
that is really quite arrogant. We did that for about fifteen
years. We had a lot of fun. But, we started getting a little
bored, a little stale on the thing, and we wanted to try
something else for a while. Fidelity Investments bought
the newspapers and we hung around briefly in some very nebulous
roles.
MID:
Fidelity bought the newspapers in what year?
Pergament: 1992.
MID:
For a disclosed sum?
Pergament: For an undisclosed
sum. We had a non-compete for three years. I couldn't even
look at a news box without being handcuffed. But, after
three years we acquired the State House News Service-Steve
Cummings and I with Craig Sandler. He's the young fellow,
who in fact is now the majority owner of the news service.
MID:
Talk about the staff here at Metro. How many do you have
and where did you find them?
Pergament: I figured
the best way to go would be to pick the best managers I
could and then let them pick their crew. Because this company
is so secretive and subterranean in its approach, we really
could not surface in terms of the hiring process until about
six weeks ago. So it was at that point I selected an ad
manager and a sales director. One of them, Steve Dines,
has a superb reputation as the national director for the
Globe-he's the ad director. And the other fellow, John Lamp,
I actually found him through an online search. I'm so pleased
to have both these fellows.
The
editor, Dan Caccavvaro, had worked with me before at the
TAB, and had since gone on to edit a bunch of other newspapers.
And he's perfect for this-the right age, the right instincts
and the right attitude. He has a lot of interest in the
Arts coverage and no real ideological obsessions.
It's
a small company--thirty-five people. We're small enough
now that the managers take turns opening the office in the
morning.
MID:
So what's your vision for Boston Metro down the road? How
many pages? How much revenue? How much mind share?
Pergament: Mind share
is a tough question. Revenue becomes corporate information
that we just don't discuss. In terms of pages, I would say
we'll probably be a 32 page paper, 36 pages tops. Because
the company's philosophy is, rather than sell more ads,
squeeze more money out of fewer ads. They want the paper
to be tight and readable. We don't want a fat newspaper.
This market has to be educated to one thing-they assume
that a fat newspaper is an important newspaper. But in reality,
and in terms of experience, a fat newspaper is one that
is less likely to be read. It is exhausting. Intimidating.
We won't have a fat newspaper.
MID:
So what's your exit strategy?
Pergament: My personal
exit strategy? Gee, I'm still working on my entry strategy.
I want this paper to be exciting, reliable, trusted, friendly,
accessible, a little bit surprising and productive for advertisers.
That is going to take a year to do. I'm having fun. I kind
of feel like I've run away and joined the circus.
MID:
Are you sleeping well at night?
Pergament: I'm sleeping
very well. I wasn't sleeping well
the scary part for
me was getting the first paper out. I mean, a month ago,
we didn't even have an office. Three weeks ago we didn't
even have electricity in the office. The velocity is really
picking up here. Getting a paper out in three weeks-that
was scary. Now the paper's getting out. Now we're going
to make the paper a little prettier. We're going to enliven
this internal landscape somewhat, but it's one step at a
time.
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